The Fatso Boss

November 20, 2008 by ExpressionWorks 

Can you be sure your target customer is getting the right message?

A colleague of mine tells a story of calling himself the “de facto boss” to an audience. It must have been lost in translation, though, because the resulting transcript touted him as ”the fatso boss.”

Take care when speaking to your customers that you don’t alienate them by using too much lingo. You never know what they’re hearing.

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